Replace repetitive admin work across CRMs, inboxes, spreadsheets, forms, billing, site check-ins, tracking, and internal approvals. Let AI understand and interpret your documents, bills, BAS, projects, invoices, and uploads. You be the reviewer. A workforce that you don't see — ticking 24/7.
AI that reads, interprets, decides, and acts.
Rufen's agentic workflows go beyond simple automation — they understand context, make judgement calls, and loop in humans only when it actually matters.
Capture & Ingest
Emails, PDFs, forms, portal uploads, and API events are captured automatically across all your channels.
Understand & Extract
AI reads and understands the content — invoices, BAS statements, contracts, support tickets, job requests — extracting the data that matters.
Act & Sync
The agent takes action — updates CRM records, creates invoices, sends notifications, logs approvals, dispatches tasks — without waiting for a human.
You Review
Exceptions, ambiguities, and decisions above a defined threshold are surfaced to you — everything else runs on autopilot.
Agentic Workflow Sandbox
Drag cards from the palette and drop them into the workflow boxes below (or click them) to see how Rufen constructs custom pipelines.
Empty Pipeline
Awaiting SelectionsDrag cards from the categories above or click on them to assemble your agentic custom workflow automagically.
Order Custom BuildEvery corner of your business that eats time.
Email & Inbox Management
Classify inbound emails, extract action items, draft replies, route to the right team, and log everything — automatically.
Document Processing
AI reads and processes invoices, purchase orders, BAS statements, contracts, and compliance forms. Data extracted, verified, and filed.
CRM Data Entry & Updates
Every interaction, form submission, and call is automatically logged and synced to your CRM — zero manual entry.
Internal Approvals
Approval workflows that route requests, collect sign-offs, and escalate stalled items — without back-and-forth email chains.
Site Check-Ins & Field Data
Field staff check in digitally. Data flows straight into your operations system — no paper forms, no manual uploads.
Monitoring & Alerts
Automated checks on key metrics, SLA compliance, inventory levels, and system health — with instant alerts when something needs attention.
A workforce that ticks 24/7 — without the payroll.
Start with a free automation audit. We map where your team is losing time and propose the highest-ROI automations first.
Book a Free Automation AuditComplete your agentic stack
Upgrade Your Infrastructure
Connect with our solutions architects to engineer custom agents tailored for your specific goals.