Industries

Built around how
your industry actually runs.

The same three capabilities — voice, workflow, and a business system you own — land differently in a plumbing business than in an aged care provider. Here's what changes, and what doesn't, in six sectors we work in most.

Trade & Field Services

The job you win is the call you answered.

Plumbing, electrical, HVAC, construction, landscaping. The work happens with your hands full and your phone in the van. Every call that goes to voicemail is a job that goes to whoever picked up instead.

Calls answered on site

An AI voice agent picks up while you're up a ladder — qualifies the job, quotes the callout, and books it straight into the calendar.

Quote to invoice without the desk work

Site photos, variations, and supplier dockets are read, matched to the job, and pushed into billing. You approve, you don't retype.

One system instead of five

Jobs, clients, quotes, invoices, and check-ins in a business system built for how your crew actually works — owned outright, not rented per seat.

Stop Losing Jobs to Voicemail
Healthcare & Aged Care

Reception is the bottleneck. It doesn't have to be.

Clinics, allied health, and aged care providers lose hours a day to booking, rescheduling, and reminder calls — work that is essential, repetitive, and entirely automatable.

Bookings and reminders without the front desk

Patients book, reschedule, and confirm by phone at any hour. Reminders go out automatically. No-shows drop without anyone chasing them.

Post-visit follow-up that actually happens

Check-in calls, referral chasing, and results follow-up run on schedule instead of when someone finds a spare ten minutes.

Rosters, compliance, and records in one place

A purpose-built system for shift coverage, mandatory training records, and audit-ready documentation — designed around your obligations, not a generic template.

On sensitive data: we scope where patient information lives, who can reach it, and what stays on-premise before anything is built. Bring your privacy and clinical governance requirements to the first conversation.

Free Up Your Reception Team
Real Estate

Inquiries arrive after hours. So should your response.

Buyers browse at night. Tenants report leaks on Sundays. The agency that responds first gets the appraisal — and the one that responds fastest to an urgent maintenance call keeps the management.

Every inquiry qualified, day or night

Buyer and rental inquiries are answered, qualified, and booked into inspections around the clock — not queued until Monday.

Urgent maintenance routed instantly

Tenant calls are triaged by severity. Genuine emergencies reach the on-call property manager immediately; everything else is logged and scheduled.

Listings, leads, and trust records together

One system covering the pipeline from appraisal to settlement, with the reporting your principal actually asks for.

Answer Every Inquiry First
Retail & E-Commerce

Scale support without scaling headcount.

Support volume grows with sales, but it isn't complicated volume. Where's my order, can I return this, does it come in blue — the same questions, endlessly, absorbing the hours your team should spend on the hard ones.

Order, returns, and product questions handled

Routine inquiries are resolved end to end across phone and chat. Complex or upset customers are escalated with the full history already attached.

Returns and refunds processed automatically

Return requests are validated against the order, actioned in the platform, and confirmed to the customer without a human touching the queue.

Stock, suppliers, and margin in one view

Inventory, purchase orders, and supplier terms in a single system, with the reorder logic your buyers would apply if they had the time.

Absorb Peak Without Hiring
Professional Services

Billable hours shouldn't go to admin.

Legal, accounting, and consulting firms carry an enormous administrative tail — intake, conflict checks, document assembly, time capture, invoicing, chasing. None of it is billable. All of it is patterned.

Intake captured and routed correctly

Every new client inquiry is captured, qualified against your practice areas, and routed to the right partner automatically.

Documents read, not re-keyed

Engagement letters, invoices, statements, and correspondence are parsed, filed against the matter, and actioned. You review the exceptions.

Matters, time, and billing that fit your practice

A system shaped around how your firm runs matters — instead of four subscriptions each solving a third of the problem.

Give the Hours Back
Multilingual Businesses Live Translation

Serve every customer in their own language.

Australia is a country of CALD communities, and most businesses serve them with whoever happens to be rostered on that day. Language coverage shouldn't depend on which staff member is at lunch.

Live call translation

Conversations are translated in both directions as they happen, so a caller speaks naturally and your team reads it in English.

No bilingual staff on standby

Coverage doesn't depend on rostering. Every language you serve is available on every call, at every hour.

Records in the language you work in

Every call is transcribed, translated, and summarised into your system, so the file reads consistently no matter how the conversation started.

Hear It in the Sandbox

Not on this list?

These six come up most often — they aren't a limit. The engine is the same underneath: calls answered, work read and actioned, one system you own. If your operation runs on repetitive contact and repetitive admin, it's a fit.

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