NEWS
Rufen and Niko Computers Merge Capabilities to Create Cross-Continent IT Powerhouse
Melbourne, 3/6/25 - In a strategic move that refreshes Australia's technology services landscape, Unified Communications experts at Rufen and European-Australian IT specialists at Niko Computers have entered into strategic partnership, creating an end-to-end solution provider uniquely positioned to support businesses expanding operations between Australia and Europe.
The newly combined entity, now operating from Niko Computers Thomastown headquarters, brings together complementary strengths that address critical pain points for internationally growing businesses. Rufen's expertise in cloud-based Unified Communications, secure networking, and vertical-specific solutions for healthcare, government and retail sectors now combines with NIKOCOM's three decades of European market experience, forensic IT capabilities, and custom software development prowess.
A Solution Born from Market Needs
"What we consistently heard from clients was the challenge of maintaining seamless operations across continents," said Gurmit Chadha, one of Rufen's managing directors. "Australian companies expanding into Europe struggled with local IT support, while European entrants faced compliance hurdles here. This merger eliminates those pain points."
Niko Computers position as a Victoria Police preferred partner for forensic IT and data recovery brings substantial value to the combined entity, especially for clients in legal and financial sectors demanding the highest data integrity standards. Furthermore, Niko Computers established partnerships with leading European technology manufacturers provide direct access to vendor support and cutting-edge solutions. This strategic advantage enables Rufen to enhance its offerings with premium European communications technologies, delivering superior solutions tailored for the Australian market.
Vertical-Focused, Globally Delivered
The merger creates particular advantages for:
Healthcare providers needing HIPAA-equivalent compliance across borders
Government agencies requiring secure communications infrastructure
Retail chains implementing omni-channel UC with local payment and legal compliance
Legal firms demanding forensic-grade data handling
"Previously, businesses needed to manage multiple vendors to cover their Australian and European operations", explained Zak Nikodinovski. "Now they have a single provider with dedicated local teams in both regions. Our integrated Thomastown headquarters ensures truly unified service delivery." He emphasised the strategic advantage of their dual-continent presence: "Having physical operations and local teams in both Europe and Australia isn't just about coverage - it's a cultural advantage. Each market has its unique business requirements, and local support is absolutely fundamental to delivering premium service quality."
Proven Capabilities, New Opportunities
Looking at both companies' service portfolios reveals powerful synergies:
• Rufen's Microsoft Teams Direct Routing and SIP trunking solutions now benefit from Niko Computers European carrier relationships
• Niko Computers forensic and data recovery services gain Rufen's government security clearances
• Combined cloud hosting options meet both EU GDPR and Australian data sovereignty rules
The merger comes as increasing numbers of Australian mid-market companies look to European expansion, while European firms seek easier entry to Australia's regulated industries. With the operational integration now complete, the combined company is already onboarding new clients seeking cross-continent solutions.
About the Companies
Rufen has emerged as a premier provider of Unified Communications and secure networking solutions, with specialised expertise serving healthcare, retail, and government sectors. The company's directors bring a wealth of enterprise experience, having successfully delivered large-scale digital infrastructure projects across Australia's business landscape.
Niko Computers complements these capabilities with three decades of European market presence, combining forensic IT expertise (including recognition as a Victoria Police preferred partner) with bespoke software development and globally distributed hosting solutions. This dual-continent foundation positions the merged entity to deliver seamless cross-border technology services.
For more information:
www.rufen.com.au | www.nikocom.com.au
Media Contact:
Julia Hossack
1300 645 648
info@rufen.com.au
